Frequently Asked Questions

The best, and easiest, way to find out when an item gets restocked is to sign up for back-in-stock notifications. These should be available once you select the drop down on the product you're interested in.

For smaller items (like fly tying materials), typically we restock every 10-20 days. Sale items are often highly limited in quantity and are not likely to come back in stock. Generally speaking, our staff does not have precise dates on when items will be restocked.

While it never hurts to ask, our sales team cannot give you any additional discounts over the phone. This includes sale items, used gear, special order items, etc. Please remember that our prices include our Castability Guarantee, FREE shipping over $49 and no sales tax on most orders, and complimentary world-class rigging. Furthermore, if you find a lower price, we're more than happy to match it. For more information on our low price guarantee, please click here.

Here are some quick tips that will help you take advantage of all of our great sales:

1. Log in to your account - Most of our coupons require you to log into your account in order to use them.
2. Be sure you meet all requirements - Many of our coupons will only apply to specific products, exclude certain brands, exclude sale items, or have a dollar amount threshold. Please read the fine print to be certain that you meet all of the requirements.
3. Coupons can't be stacked - If you're trying to use multiple coupons, in most cases you'll only be able to use one per order.
4. Coupon has already been used - Some of our coupons have a limited number of uses. If you've already used a coupon in the past, you may not be able to use it again.

The best way to get updates on your order is by creating an account before placing your order. Once your order has shipped, we'll e-mail you a tracking number you'll be able to track it. If you haven't received a tracking number and 2-3 business days have passed since placing your order, please check your spam folder as sometimes our e-mails get blocked.

When you checkout, our system should automatically give you an estimated arrival date for your order. For economy shipping, this is usually about a week from when you placed the order. Please note that we do not work or ship on the weekends.

In order to bring you the best selection at the lowest prices, Trident sources its products from many, many sources. As such, we cannot guarantee ship dates for your order. We do, however, guarantee that your order will arrive within the quoted timeframe (about a week for free economy shipping). If your order ships late, we will do our best to automatically upgrade your shipping to ensure that it arrives on time.

Going on a trip? We recommend using one of our expedited shipping options to ensure that your order arrives in time.

Unfortunately, some of our e-mails get blocked by spam filters. Please check your spam folder, and if you still cannot find your order confirmation, we recommend contacting us at [email protected] to confirm that your order was received.

We offer FREE economy shipping to all locations in the United States and FREE international shipping on some orders over a certain value. For an expedited shipping quote, or a quote to a country outside the US, you will get a shipping quote upon checkout.

Yes, but you'll get the same price online at checkout. For the fastest and best service, we recommend checking out online.