If you aren't completely satisfied with your purchase, you may return it for a full refund within 30 days as long as it's in sellable condition (unused, clean, undamaged, all packaging intact, warranty card not filled out... basically, just how you received it). We recommend testing your gear indoors and casting with clean hands, and trying on boots on carpeted floors. Proof of purchase is required for all returns, so please include a copy of your original invoice. If you return a product in unsellable condition we will ship the product back to you and you will not receive a refund.
If you return an order that comes with a free gift (like a free fly line or backing), you must also return the gift. If we don't receive it, we will refund you for the items returned less the retail value of the gift.
You can either bring your products and your invoice to our shop or you can mail the products back to us and we'll credit your card right away. You can mail the items back to us using the carrier of your choice to:
Trident Fly Fishing Returns
765 Roosevelt Trail
Windham, ME 04062
No CODs allowed. Also, please be sure to get tracking information for your package since you are responsible until we receive the items.
If you'd like to make an exchange, simply place a new order online.